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Old 10-13-2016, 05:23 PM   #66
black
Banned
black began at the beginning.
 
Posts: 26
Karma: 12
Join Date: Jan 2010
Location: The Netherlands
Device: Onyx Boox, Libra 2
Quote:
Originally Posted by Katsunami View Post
The one thing that is worse is if the CS-rep DOES listen to you telling him "I have already reboot, reset, formatted, whatever", and then says:

"Very good. It didn't resolve the problem?"
- "No, it didn't." (If it did, I wouldn't be calling... you feel this one coming...)
"Try it again. If it still fails, call again."

RAAAAARRGGGHHH.....
Perhaps you have been talking to the same DODO as I did a few weeks ago. I gave up on her...

Is it nowadays too difficult to employ staff that can give normal answers?
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