Quote:
Originally Posted by Katsunami
The one thing that is worse is if the CS-rep DOES listen to you telling him "I have already reboot, reset, formatted, whatever", and then says:
"Very good. It didn't resolve the problem?"
- "No, it didn't." (If it did, I wouldn't be calling... you feel this one coming...)
"Try it again. If it still fails, call again."
RAAAAARRGGGHHH.....
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Perhaps you have been talking to the same DODO as I did a few weeks ago. I gave up on her...
Is it nowadays too difficult to employ staff that can give normal answers?