Quote:
Originally Posted by Terisa de morgan
But that is standard CS, by my experience (and it always irks me)
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The one thing that is worse is if the CS-rep DOES listen to you telling him "I have already reboot, reset, formatted, whatever", and then says:
"Very good. It didn't resolve the problem?"
- "No, it didn't." (If it did, I wouldn't be calling... you feel this one coming...)
"Try it again. If it still fails, call again."
RAAAAARRGGGHHH.....
As said, I never had any issues except for the reading stats not updating; and that is working now, as far as I can tell, after "refinishing" the last two books.