Called Kobo CS again and informed them that I had performed the upgrade and have had two full unexpected discharges since.
The CSR told me that they've since released a new update which will definitely fix my issue and sent me an email linking to a Goodereads article talking about the merits of 4.1.7729
What part of : I have already upgraded to 4.1.7729 and am still experiencing abrupt unexpected battery drains didn't register with them?
The real kicker is that I was originally provided an RMA but it was later reneged promising an update on Sept 26 to fix this issue.
I have to constantly have my KA1 plugged into an outlet while reading as it's bound to be dead when I pick it up to read.
Frustrated...
Last edited by manxam; 10-13-2016 at 03:47 PM.
|