Quote:
Originally Posted by davidfor
That's good to hear. And if it triggered at midnight, do you have the clock set correctly? Or maybe someone messed up some timezone handling.
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Well, midnight ET, I'm in CT, so it happened at 11pm. But, I think the Kobo servers are in Toronto, Canada, which is ET. At least, that seems to be their North America headquarters.
Midnight seems like the time when a server with passwords might get refreshed. Or maybe the next level support is in some other part of the world, and that's when they did some to my account. But I haven't gotten another email from Kobo CS, so I'm guessing the problem fixed itself.