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49Kat · 10-10-2016, 08:14 PM

I haven't used the overdrive app to borrow ebooks for a long time because the app simply didn't work properly. I recently gave it a go with an ePub borrowed from a library, and I was so pleased with the improved stability and synchronization between my devices. My book was a popular one with a long waiting list. I finished it quickly and tried to return it early, before my 2 week borrowing period, so that others don't have to wait for so long. I am unable to return the book using the app. It tries, and then I get an error message.

I am also unable to see any means to actually contact support for the app itself. I haven't been able to find a "contact us", other than a directive to contact my local library....which seems silly because my local librarian has nothing to do with troubleshooting software or correcting software problems.

Has anyone else had a similar issue?

10-10-2016, 08:14 PM	#1
49Kat Fanatic Posts: 580 Karma: 1309104 Join Date: Oct 2011 Location: BC,Canada/NV, USA Device: iPad 9th Gen, iPhone 11, Paperwhite 10th Gen.	Unable to return borrowed ebooks I haven't used the overdrive app to borrow ebooks for a long time because the app simply didn't work properly. I recently gave it a go with an ePub borrowed from a library, and I was so pleased with the improved stability and synchronization between my devices. My book was a popular one with a long waiting list. I finished it quickly and tried to return it early, before my 2 week borrowing period, so that others don't have to wait for so long. I am unable to return the book using the app. It tries, and then I get an error message. I am also unable to see any means to actually contact support for the app itself. I haven't been able to find a "contact us", other than a directive to contact my local library....which seems silly because my local librarian has nothing to do with troubleshooting software or correcting software problems. Has anyone else had a similar issue? Last edited by 49Kat; 10-11-2016 at 09:22 AM. Reason: Grammar.