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I think there are a few weird things going on over on the Harlequin site. I sent them an email because I tried to get a book whose price was 5.59. As soon as I put it in my cart, the price jumped to 11.99.
Yesterday and today when I log into the my rewards part of the site, my points are at the top, but then there are no polls or other points activities listed - the page is just blank.
They are also moving like molasses on point redemption. I submitted my receipt for points more than 10 days ago. When I had had no response of any kind after a week, I sent a second email, with a polite note that I was resending because I hadn't heard anything, and since it was my first time submitting, assumed that I had not done it correctly or sent it to the right address. I got a very snotty email back, telling me that it takes 3-7 days to see the points in my account. Now at 11 days and counting........
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