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Right, just got off the phone with iRex Support.
They suggested that I charge it (Which I pointed out I already have).
Reset it (which again I pointed out I have tried several times)
Turn the power on (yes seriously)
They then said they would escalate it to an engineer. But to do this they need the mac address.
They are opening me a ticket (the email for which hasn't arrived yet) and I will send that mac address on this evening.
I have a minor niggle, that, IMO, my order number should be enough. But thats minor I guess.
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