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Old 09-29-2016, 07:06 PM   #2
knc1
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Posts: 17,212
Karma: 18210809
Join Date: Feb 2012
Location: Central Texas
Device: No K1, PW2, KV, KOA
Quote:
I followed this tutorial step by step, but I'm now facing this problem.
**WHICH** tutorial? Link please, because we have more than one.

Quote:
it won't let me update it to the latest version
Standard questions in that case (durn, I need an electronic rubber stamp):
First six characters of your device's serial number.
Link to the update you are trying to use.

Quote:
I've tried resetting it a few times
PEBCAK - you probably need to start over - but answer the questions first so we can help you avoid whatever you did wrong the first time.
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