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madhg · 09-24-2016, 05:30 PM

Thanks for reply, Ksquared.

I took it to the store (W H Smith), they accepted that it was faulty. They didn't have a replacement Glo HD, and since I wanted an e-reader for a trip in a weeks time, they showed me that it can be charged if you hold the plug at a certain angle to the socket, and said I could send it off to Kobo myself, freepost, with a signed from from the store saying faulty.

Pretty helpful. No idea how long Kobo will take to replace it, or whether it'll be a Glo or Aura. But I can use my phone as a reader, Moto G 3rd Gen, pretty good screen, but the battery life is tiny by comparison with an e-ink reader.

09-24-2016, 05:30 PM	#3
madhg Member Posts: 20 Karma: 10 Join Date: Jul 2012 Device: Kobo Touch	Thanks for reply, Ksquared. I took it to the store (W H Smith), they accepted that it was faulty. They didn't have a replacement Glo HD, and since I wanted an e-reader for a trip in a weeks time, they showed me that it can be charged if you hold the plug at a certain angle to the socket, and said I could send it off to Kobo myself, freepost, with a signed from from the store saying faulty. Pretty helpful. No idea how long Kobo will take to replace it, or whether it'll be a Glo or Aura. But I can use my phone as a reader, Moto G 3rd Gen, pretty good screen, but the battery life is tiny by comparison with an e-ink reader.