Quote:
Originally Posted by amd866
And now they said my screenshot of my bank transaction online wasn't enough. The charge was in month of september and my bank doesn't issue credit card statements until the month is over so I don't have an official statement so I just took a screenshot of the charge and kobo is saying that's not an official statement from the bank so they won't refund me LOL this is a scam never ever deal with kobo if you plan on returning anything or interacting with them directly.
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Wow, they are pouring on the drama, just for $2. That's absurd.
I've had Amazon initiate refunds for video rentals because, according to their records, I encountered streaming issues. I never contacted them. Just got an email the next day pretty much saying, "Hey, you got money coming back. We don't sweat the small stuff. We want you to keep spending your money with us."