Quote:
Originally Posted by alizarin
This may explain why some folks have issues with connecting their Kobo to their computer while others don't.
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Alternatives to quoting from an old Calibre FAQ:
They need an updated USB driver -- that was fun in the Windows XP days with AMD motherboards and some Intel motherboards. There have also been issues with some computers with Windows 7 and drivers.
They might own a Mac computer -- see the number of issues with connecting a Kobo ereader to a Mac. Quite often it seemed to happen after a Mac OS X update and they had to wait for the next update to fix the fix.
They might have a flaky USB cable -- I've seen enough cable issues with almost every USB connected device. It's been enough to convince me that penny wise and pound foolish definitely applies to purchasing USB cables.
They might have an early USB 3.0 chipset which could cause issues with connecting -- prior to Intel building USB 3.0 support into their chipsets, I saw multiple issues with ASMedia and Etron USB 3.0 implementations.
Given that you list a Kobo Aura One as your device, you might want to remember the recent debacle with the Windows 10 Anniversary Update which wouldn't connect to Kobo ereaders until 3 update cycles after it's release. Yes, I know there was a workaround for this issue but, IMNSHO, not something that most people would feel comfortable with implementing.