Leopards aside, the Kobo price match link is pretty hard to find, as chrisridd mentions, but I've done it several times also, and the process has worked as claimed for me. You buy the book from Kobo first (no need to wait), and then click to the price match form, where you have to provide them with your Kobo order number and the URL of the site with the lower price. They credit your account with the difference, plus 10% of the competitor's price, which seemed sort of odd...I think these sort of guarantees usually refund the difference plus some percentage of the difference, not the difference plus some percentage of the competitor's price. But that really is the calculation they used on each of mine.
It's also important to note that the price match does not generate a refund, but rather a Kobo credit.
Of course, the good thing (don't have to wait to buy) is also the bad thing (if something goes wrong, they already have your money for the higher price), but so far it has worked exactly as promised for me. And, although I've assiduously saved screenshots of the lower prices, I've not ever had to use them.
Quote:
Originally Posted by chrisridd
I've done it a few times, and the hardest part is finding the link (only on the homepage, just above the dark footer. In a disused toilet with "beware of the leopard" written on it, etc) But once you find it it all works very well.
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