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Old 09-22-2016, 03:47 PM   #8
Cinisajoy
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Posts: 19,161
Karma: 83862859
Join Date: Jul 2015
Location: Texas
Device: K4, K5, fire, kobo, galaxy
Quote:
Originally Posted by alizarin View Post
This may explain why some folks have issues with connecting their Kobo to their computer while others don't.

From

https://manual.calibre-ebook.com/faq...-touch-glo-etc


I am getting an error when I try to use calibre with my Kobo Touch/Glo/etc.?

The Kobo has very buggy firmware. Connecting to it has been known to fail at random. Certain combinations of motherboard, USB ports/cables/hubs can exacerbate this tendency to fail. If you are getting an error when connecting to your touch with calibre try the following, each of which has solved the problem for some calibre users.
What exactly does the error say?
And exactly which device are you using?
And what OS on your windows?
Is it Calibre or your computer that isn't seeing the kobo?

That is the information we need to help you.
We do not need at least a 3 year old copy and paste opinion from a website. Unless that is the error that calibre gave you.

Seriously,
Give us the information needed and maybe we can find a solution.

Last edited by Cinisajoy; 09-22-2016 at 03:57 PM.
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