Quote:
Originally Posted by icarus' decent
My Kobo arrived today, I plugged it into my pc to charge for four hours and the red square went off and on at least 50 times until it finally settled on constantly red. Two hours later it is still at 8% charged. Is there meant to be any sign charging is occurring? (all I see is a red square)
[edit] p.s. the act of plugging it in to charge switched it on
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Something isn't right with that. When the device is ON you should see a "plug" symbol on the battery indicator in the top menu (or a check mark in it once it's fully charged). When the device is off and charging it should have a solid red square (shouldn't be going on and off). 1st thing I would do is try a different USB port, then a different USB cable (yes the one that came with your Aura One is new and should work, but sometimes they don't) and/or try charging directly from a wall outlet with a phone charger etc. If none of those help, you likely have a hardware problem with the device and I'd exchange it.