MobileRead Forums - View Single Post - Need some advice for resurrecting PW2 from a failed software update

knc1 · 09-17-2016, 05:01 PM

"Kindle isn't recognized in either OS" <-- which OSs are you writing about?
Hopefully, at least one of them is *nix based (#1 choice of those, Linux).

Please define: "recognized".

*) Connect Kindle to PC with USB cable.
*) Reboot the Kindle.
*) During the couple of seconds the system exports the user file system poke the flag file named:
DO_FACTORY_RESTORE
All caps, no extension, no contents into the top of visible USB storage. (if your using Windows, the Kindle may be too quick for it.)
*) Reboot the Kindle.

Report back.

09-17-2016, 05:01 PM	#3
knc1 Going Viral Posts: 17,212 Karma: 18210809 Join Date: Feb 2012 Location: Central Texas Device: No K1, PW2, KV, KOA	"Kindle isn't recognized in either OS" <-- which OSs are you writing about? Hopefully, at least one of them is nix based (#1 choice of those, Linux). Please define: "recognized". ) Connect Kindle to PC with USB cable. ) Reboot the Kindle. ) During the couple of seconds the system exports the user file system poke the flag file named: DO_FACTORY_RESTORE All caps, no extension, no contents into the top of visible USB storage. (if your using Windows, the Kindle may be too quick for it.) *) Reboot the Kindle. Report back.