MobileRead Forums - View Single Post - Need some advice for resurrecting PW2 from a failed software update

stack · 09-17-2016, 04:29 PM

After searching through many threads on this forum and google I have come to a point where I need some expert advice on a proper course of action. My stock/unrooted kindle ran into trouble during an update, where it stuck at around 15% on the 'software update' screen. It will reset when I hold the power button for 30 seconds but it immediately boots into software update and the status bar climbs back to 15%, then stops.

So far I have tried charging it for days, contacting Amazon CS, and attempting to access the kindle in both Windows and Linux, but nothing has helped. The kindle isn't recognized in either OS and the Software Update loop continues.

I haven't found a similar occurrence of this issue through my searches so I'm not quite sure on the course of action. I am thinking that my issue is more of a soft-brick and am hoping that there is simply a file that needs deleting or modifying.

In preparation I have ordered a MicroFTX compact MicroUSB breakout available from http://jim.sh/ftx, which will arrive tomorrow. If it's actually bricked I plan on following THIS tutorial on gist.github.com

Thanks for taking the time to read this, I really appreciate any/all ideas or directions.

09-17-2016, 04:29 PM	#1
stack Member Posts: 16 Karma: 10 Join Date: Sep 2016 Location: Chicago Device: PW2	Need some advice for resurrecting PW2 from a failed software update After searching through many threads on this forum and google I have come to a point where I need some expert advice on a proper course of action. My stock/unrooted kindle ran into trouble during an update, where it stuck at around 15% on the 'software update' screen. It will reset when I hold the power button for 30 seconds but it immediately boots into software update and the status bar climbs back to 15%, then stops. So far I have tried charging it for days, contacting Amazon CS, and attempting to access the kindle in both Windows and Linux, but nothing has helped. The kindle isn't recognized in either OS and the Software Update loop continues. I haven't found a similar occurrence of this issue through my searches so I'm not quite sure on the course of action. I am thinking that my issue is more of a soft-brick and am hoping that there is simply a file that needs deleting or modifying. In preparation I have ordered a MicroFTX compact MicroUSB breakout available from http://jim.sh/ftx, which will arrive tomorrow. If it's actually bricked I plan on following THIS tutorial on gist.github.com Thanks for taking the time to read this, I really appreciate any/all ideas or directions. Last edited by stack; 09-17-2016 at 04:32 PM.