Quote:
Originally Posted by CatherineStewart
I ordered directly from Kobo and contacted them via their Facebook page. They are sending mea new one right away with a return package for my old one. They did not request any info from me (other than pictures of the defect).
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I ordered directly from Kobo too, only I went through their CS chat.
Hhhhmmm, Facebook? That's even weirder
