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Old 09-14-2016, 12:58 PM   #10
Cinisajoy
Just a Yellow Smiley.
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Posts: 19,161
Karma: 83862859
Join Date: Jul 2015
Location: Texas
Device: K4, K5, fire, kobo, galaxy
Quote:
Originally Posted by LitaVore View Post
Email and chat got the same response; your issue is better addressed on our phone support. it's a weird circle. I really do think it's a misunderstanding with a clueless employee somewhere down the line.
Duh. If your problem is related to the financing of your kindle, then regular customer service is not equipped to handle that side. You would more than likely need accounting.
Now email Jeff with exactly what you need to talk about and how you need to be called. Include a phone number. You will more than likely get fast results.


Off topic: A few weeks ago I saw a TTY phone at Goodwill.
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