Thread: M92 freezes when I connect it to USB (PC doesn't detect it)
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Old 09-13-2016, 03:46 PM   #4
pochopsp
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Posts: 62
Karma: 1000
Join Date: Aug 2016
Device: Onyx Boox M92 & Nova Pro
Quote:
Originally Posted by huelvy View Post
Thank you for your answer, pochopsp.

I have tried all USB ports in 3 Windows PCs (this morning I have tried with another one), but the results are the same: M92 freezed and have to reset to make it work again.

I donīt think that it is a PC driver problem, because the PC doesnīt detect any hardware (that is, the problem isnīt that I canīt install or use a new detected hardware; it isnīt detected, the PC doesnīt react in any way when I plug the ebook) . If I am wrong, please, tell me.

I donīt think neither that it is a problem with the M92 USB connector, because when I plug it, the ebook starts to charge and it freezes (when I plug only the charger, the ebook works normally). Again, if I am wrong, please, tell me.

Any idea?

I don't think you are wrong, as you tried many times with different cables. I am a newbe with this device as i bought it just some weeks ago. But if i were in your shoes i would reinstall the firmware. I have the 1.7 firmware and USB connection with my PCs works fine.
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