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Originally Posted by chebe
Unfortunately when I checked the db with calibre and the Kobo Utilities plugin it said it was okay. But I did the sign out and sync back in anyway. Indeed, yes, my Collections are back (thank you), but all my reading statuses are gone now. It's okay, I keep track of them in another tool (because this keeps happening) so I can manually fix them up.
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Another tool? What are you using? Should I plug my Kobo Utilities plugin again as it can automatically get the reading status from the device and you can restore them later if needed.
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It's just annoying that their own tools do this, you know?
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I don't use the Kobo desktop application much, but I have never had it cause a problem. And the issues you mention I have only seen when the database is corrupt. If you are seeing them after the forced restart, then that is likely to be the cause. The chance of the database being corrupted when that is done is high. The other likely thing is that not all the updates are written to the database and there are inconsistencies. That could be what is happening with the collection. Of course, proving that would be a pain.