Quote:
Originally Posted by SCION
I had this issue last night (first time plugging it in). I used another USB cable (Amazon Basics) and the Surface Pro 4 recognized it.
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Quote:
Originally Posted by dnastase
Hmm, interesting: with unpowered USB 2.0 hub it didn't work. However I have tried another USB 2.0 port (in the back on my PC) and with that one works.
I repeat that I didn't have any issues whatsoever before with the port that I tried originally.
The only difference that I can see between the two is that the one I tried originally supports giving more power that the standard says. The one that works doesn't mention that.
I know that there can be a lot of differences between ports, I should probably check my motherboard's specs.
Regardless, based on the error messages that I see when it doesn't work and this difference between the non-working and working port I have a feeling that the USB implementation of the Aura One is having some problems and some of the hand-shaking discussion wrt to the power to use is not optimal.
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Thanks for following up. Anyone else having any issues? In particular anyone with a Surface Book?