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Old 09-12-2016, 09:49 PM   #17
CatherineStewart
Mom, Wife, Reader!
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Posts: 235
Karma: 530706
Join Date: Mar 2012
Location: Ontario, Canada
Device: Kobo Glo, Kobo Aura One
Quote:
Originally Posted by petercreasey View Post
Catherine, I believe you need wifi on so that your sign out goes through kobo.com. Then sign back in likewise with your kobo.com ID and password thereby allowing any remaining syncing to finish. This is the way I did it and (crossing my fingers) all seems fine now.

And, yes, the idea that Kobo expects that "common folk" need to somehow know how to do all of this so as to get their Kobo device to be serviceable is fairly mind boggling.

Very mind boggling. But thank god for smart people here!

Ok so I logged out with my WIFI on. Logged back in and it synced. Re did the patch. Should I have done the patch before logging back in? And does it matter that I log in to my Kobo account on the reader via my Facebook account and not directly using my kobo account?

How can I tell if it's stuck in perpetual sync mode other than battery drain?
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