Hi, I can't seem to find this issue (but maybe I missed it and they're a quick easy fix, here's hoping).
Kobo Glo, firware 3.19.5761. Sync'd and books purchased from kobo with the win desktop app only. It's randomly losing/keeping my reading progress. It's also lost all the contents of my Collections (has a 'Create' button when I open them up). (I also get the occassional won't-wake-up have to force reset thing too.)
Workaround; open the Collection if it's still on your homescreen, hit create (even though it's empty), and resync with Desktop App. The books come back. Except for the Collections that aren't on your homescreen/history. They seem gone for good.
Last edited by chebe; 09-12-2016 at 11:09 AM.
Reason: Adding workaround.
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