Thread: Aura One USB connection not detected
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Old 09-11-2016, 02:30 PM   #3
Katsunami
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Device: KPW1, KA1
Quote:
Originally Posted by WARPed1701D View Post
If I use an intermediary USB 2.0 4 port hub it works fine and gives me the option to connect.
Is this USB-hub powered by a wall adapter?

If so, then PeterT is likely to be correct; the Surface you're using doesn't supply enough power on the USB-port. The hub, if it is powered by a wall adapter, does supply the required power, and thus the KA1 works.
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