Thread: Sansa Clip Comparison
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Old 09-09-2016, 02:58 PM   #78
Catlady
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Quote:
Originally Posted by booklover6 View Post
So, speaking of SanDisk players. I had to bring up a chat with Audible and have them deactivate the 3 clip zips. It didn't work when I tried it. I managed to get my 2 Clip Sports activated (he said so in the chat) but have yet to get any audible books on to the devices. So irritating. Maybe I'll just save them for library books and listen to all Audible books on my Windows NCP.

ETA: WOW. How did I not know this? (Apparently neither does tech support)

NOTE: Sansa Clip Sports and Sansa Clip Jam are not compatible with .aax file formats.

This is from Sandisk.com.


ETA - I found out the problem. I didn't realize I could choose a different format when downloading Audible files. I downloaded format 4, and it loaded onto the Sport with no problems. Yay!
All this hassle about activating/deactivating devices and worrying about the file formats and possible future lack of support are reasons I convert everything to mp3 before loading on my Sansa device.

Glad you got it straightened out, though.
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