Thread: Just preordered the Aura One
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Old 09-09-2016, 11:40 AM   #251
dskag
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Join Date: Sep 2008
Location: USA East Coast
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I just got this email from KOBO:

"Response By Email (David L) (09/09/2016 10:45 AM)
Hello,

Thank your recent pre-order for the Kobo Aura ONE with Rakuten Kobo Inc.
Due to higher than expected order volumes, we are experiencing some delays with our shipments.

Please be assured that your order is being prioritized and that we are doing our utmost to process and ship the order in the next two days.

You should be receiving your shipping notification shortly.

Thank you for your understanding.

Rakuten Kobo Customer Care"

I've cancelled the order. I'm going to be traveling and won't be home to receive the package for a while. When things die down a little and I'm back home I might consider ordering the Aura One again. I never dreamed that it would take this long to arrive and then get an email that it's delayed. Others on the US ordered after me and received theirs on Sept 6. There's no rhyme or reason to Kobo US' order process.
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