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Old 09-09-2016, 10:18 AM   #4
knc1
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Posts: 17,212
Karma: 18210809
Join Date: Feb 2012
Location: Central Texas
Device: No K1, PW2, KV, KOA
That one is very old.
It is best to un-install it with its own un-installer.

Newer JB do not require un-installing the prior one.

- - - -

Yes, it would be best in this particular case to un-install all add-ins that have an un-installer.

BEFORE doing anything at all to the set-up - - dump the system logs, read them to see if they identify the cause of the slow behavior (such as file system errors).
Main screen, search bar, enter:
;dm

THEN remove the contents of the /documents directory (in case it is the indexer that is causing the problems).

Last edited by knc1; 09-09-2016 at 11:03 AM.
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