That one is very old.
It is best to un-install it with its own un-installer.
Newer JB do not require un-installing the prior one.
- - - -
Yes, it would be best in this particular case to un-install all add-ins that have an un-installer.
BEFORE doing anything at all to the set-up - - dump the system logs, read them to see if they identify the cause of the slow behavior (such as file system errors).
Main screen, search bar, enter:
;dm
THEN remove the contents of the /documents directory (in case it is the indexer that is causing the problems).
Last edited by knc1; 09-09-2016 at 11:03 AM.
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