Quote:
Originally Posted by haydnfan
That did reopen the ticket from me. I received an unhelpful 7-10 days response with it yesterday. But today they replied again with shipping confirmation and a FedEx tracking number.
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Don't understand why most people do not receive the automated shipment notification in this process. One has to be proactive in playing games with customers service / responding to closed tickets in order to finally get tracking information.