Quote:
Originally Posted by NightGoat
It's the lack of information on Kobo's part, the big snub that really bugs me.
If they would just tell me something, anything. Like it won't ship until Sep 15th, 16th, 17th... I would be fine with that.
|
If you noticed the purchase email you got it said from Rakuten Kobo eReader Store.
When you buy an ebook it is from "Kobo." I suspect that the "eReader Store" is a different entity from the "Kobo Books" website. That is why Kobo CS can't help, they don't have access to the Rakuten sales. Is it bad CS? Yes. But I can testify from my previous experience that it will work out okay.
The only really problematic post I have seen is one person, whose item got stuck because they thought the address was a PO box.
My guess would be, if it isn't already shipped, then it may not be until the 15th. It seems like they ran out of the first batch, since the Rakutan website now says "Available Sept. 15th" and even Chapters is saying will ship in 1-2 weeks.