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Old 09-07-2016, 09:04 AM   #19
SCION
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SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.
 
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Join Date: Jan 2010
Location: Texas, USA
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Quote:
Originally Posted by jackastor View Post
Yes I noticed that as well. Which is why I created this thread. I found the usefulness of customer service rather ungratifying and really can not understand why you can not get a tracking update from them. I'm waiting on several callbacks from the next level.. I am not very hopeful on this occurring and even worse I paid for the shipping thinking it would help expedite it!

Regards

Jack
I've contacted customer service several times and each time was informed they will have to forward the inquiry to another department because they can't "see" non-book orders. The last email I received from this other department stated the order would ship on the 5th and a tracking number would be emailed upon shipment. My follow ups haven't garnered a response. If I don't get a tracking number in the next two hours, I'm filing a dispute with PayPal for non-delivery. I have all email and chat correspondence. I ordered my H20 from Chapters with email updates and prompt delivery. I was foolish for disregarding numerous reports of horrible customer service and unavailable order status.

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