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Old 09-07-2016, 08:19 AM   #18
jackastor
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Device: iphone stanza, kobo touch,ASUS TF300,KOBO GLO, Kobo Aura HD, Kobo Mini
Quote:
Originally Posted by NightGoat View Post
Question:

No email again today (9/7).

Logged into my newly minted RKobo account, created at the time of pre-ordering.

Under purchase history... nothing?
Is that for ebooks only?

I'm finding it a little disturbing that I have an order number "confirmed" yet no way of checking the status of my order on their site.
Yes I noticed that as well. Which is why I created this thread. I found the usefulness of customer service rather ungratifying and really can not understand why you can not get a tracking update from them. I'm waiting on several callbacks from the next level.. I am not very hopeful on this occurring and even worse I paid for the shipping thinking it would help expedite it!

Regards

Jack
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