Quote:
Originally Posted by morpa
Thanks a lot for your story, my screen broke too the other day, and I was looking for a replacement. Will order it today.
I agree - of course Rakuten should offer a replacement service, and of course they don't, as they rather see us buy new devices. The same procedure with many companys today, be it phone or computers.  .
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The reason they don't is that it isn't worthwhile. With the cost of the screen plus the cost of the labour, the reaction would be, "to expensive, I might as well buy a new one".