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Old 09-07-2016, 06:35 AM   #13
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by morpa View Post
Thanks a lot for your story, my screen broke too the other day, and I was looking for a replacement. Will order it today.
I agree - of course Rakuten should offer a replacement service, and of course they don't, as they rather see us buy new devices. The same procedure with many companys today, be it phone or computers. .
The reason they don't is that it isn't worthwhile. With the cost of the screen plus the cost of the labour, the reaction would be, "to expensive, I might as well buy a new one".
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