Thread: Ordered AURA ONE FROM kobo only!
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Old 09-06-2016, 07:45 PM   #6
dskag
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Posts: 49
Karma: 28402
Join Date: Sep 2008
Location: USA East Coast
Device: Kindle
I'm in the US and ordered directly from Kobo on the 30th at 2 AM. Apparently, my order is being held up because somebody thought my address is a P.O. box. It is not, not even close. When I answered the CS email telling them this, I get an apparently computer generated email repeating that my order is now "in process" and allow 7-10 days for delivery. I answered again and asked for an explanation of why others in the US who ordered after I did have received their Auras today or received a notice that it shipped today. Again, I got the verbatiim email mentioned above.

Needless to say, I'm not happy with Kobo's customer care!
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