Quote:
Originally Posted by Bookworm_Girl
Don't worry. It's not just you, although I know it's not much consolation .  I ordered on the 29th my time (21 minutes after midnight EST time!). I still haven't received a notice. I think it's taking longer if you ordered a cover at the same time. |
I can confirm that. I didn't order as early as you did, I ordered at 6:30 EST both the reader and the cover (so sue me I sleep at night instead of eagerly refreshing the Kobo store page). I do not have shipping confirmation yet.
This is a big problem of Kobo's... they just don't understand the purpose of the pre-order. They only see it as a marketing tool to drive up hype. But that is absolutely not what it's really for!
They should have made pre-orders available weeks in advance. That way they would have a much better sense of how many units they needed. Then they would have been prepared for day 1 (9/6). It's not even day 1 and they clearly don't have enough in stock to complete orders. That was completely preventable.
And while I'm on the topic, the delays between the vague twitter comment to the announcement to making pre-orders available were all so far apart that the hype just deflates. I mean seriously!! They should have made pre-orders available at the same time the reader was announced (and it should have been announced no more than a week from the post on twitter). That would have also solved the supply problem and kept the hype up.
Kobo certainly makes some fantastic readers, but they really don't know what they're doing when it comes to device launches.