Thread: Aura HD Frozen sleeping screen - factory reset didn't work
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Old 09-03-2016, 06:57 PM   #14
davidfor
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Quote:
Originally Posted by valzi View Post
I followed your steps very carefully many times. The light flashes the way the reset should make it flash. I think I'm going to attempt to get a refund. Any other suggestions before I do?
The last thing I can think of, and has worked for others in the past, is to simply plug it into a charger and leave it for a day.

Other than that, it is faulty. If you can still exchange it, you should.
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