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Old 09-03-2016, 10:28 AM   #13
valzi
Junior Member
valzi began at the beginning.
 
Posts: 8
Karma: 10
Join Date: Aug 2016
Device: Kobo Aura HD
Quote:
Originally Posted by davidfor View Post
The problem is we don't know what the device is doing. If what has happened is something has gotten into an infinite loop, it might be using a lot of CPU or doing a lot of disc access. That will run the battery down quickly. That's why I always say to charge the battery for a while.

The power off after charging is because when you connect the device to power, it will start after a few seconds if it is off. You need to force it off before the next step.
I followed your steps very carefully many times. The light flashes the way the reset should make it flash. I think I'm going to attempt to get a refund. Any other suggestions before I do?
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