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oneillpt · 09-01-2016, 05:28 AM

I have also experienced bluescreening immediately on connecting my PW3, but only after firmware version 5.8.2 downloaded and installed. I had no problem connecting under the previous firmware version even though Windows 10 AU was already installed.

After two bluescreens and finding virtual memory fragmented into over 60,000 fragments (it had been unfragmented before the bluescreens), taking multiple reboots to defragment fully, I am now using email only to transfer files and charging via a power supply until I see confirmation that this problem has been resolved, whether by Amazon or by Microsoft. The absence of any problem with the previous firmware suggests that the problem may have been introduced by 5.8.2, and so may need a new firmware update from Amazon.

09-01-2016, 05:28 AM	#5
oneillpt Connoisseur Posts: 63 Karma: 46 Join Date: Feb 2011 Device: Kindle 3 (cracked screen!); PW1; Oasis	Bluescreen only with firmware 5.8.2 I have also experienced bluescreening immediately on connecting my PW3, but only after firmware version 5.8.2 downloaded and installed. I had no problem connecting under the previous firmware version even though Windows 10 AU was already installed. After two bluescreens and finding virtual memory fragmented into over 60,000 fragments (it had been unfragmented before the bluescreens), taking multiple reboots to defragment fully, I am now using email only to transfer files and charging via a power supply until I see confirmation that this problem has been resolved, whether by Amazon or by Microsoft. The absence of any problem with the previous firmware suggests that the problem may have been introduced by 5.8.2, and so may need a new firmware update from Amazon.