Quote:
Originally Posted by Billingsgate
I've just had a 45-minute chat with Kobo customer service, after applying a valid 20 percent coupon and being unable to complete the purchase. The person was extremely helpful. He/she clarified once and for all that no coupons of any kind for any reason will ever work for a Hong Kong customer.
He also promised to convey my message that Kobo has lost me forever as a customer. No, I am uninterested in changing my address for my Kobo account. Prefer to not buy from them anymore, that's all.
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Do you mean that Kobo customer service suggested that you would get the rebate according to coupon if you simply change your address to whatever (false) address is in the right coutry for rebates?
Or is it simply the case that people do that and no one cares?