Quote:
Originally Posted by ProfJulie
Go to the Microsoft Live "Contact Us" page and send them a message that describes your issue. Someone will respond to your message and help you work out your issues (I know because someone I referred this page to in another forum got speedy resolution to their problem, which was almost identical to yours). |
I have the same problem (except with some Adobe e-books). I tried contacting Microsoft Live and all they did was refer me to my e-mail provider (Verizon).
"I have checked your account and verified that the Verizon Support Team handles all issues that relate to your concern. The tools required for the investigation of your issue are only available to their group."
Not terribly helpful.