Baen's also had (has?) one of THE BEST online critique groups out there. Bar none. I was on in for a few years. No better teachers out there. One of my books actually made it up to Toni's desk (where it sat for 4 years before I pulled it due to getting an agent).
There are ways to improve--but the author has to want to improve--even if they think they don't need it. And yes, there are storyline editors and copy editors. Storyline is probably more important than copy editing, but both are critical for the end product.
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