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I've just had a 45-minute chat with Kobo customer service, after applying a valid 20 percent coupon and being unable to complete the purchase. The person was extremely helpful. He/she clarified once and for all that no coupons of any kind for any reason will ever work for a Hong Kong customer.
He also promised to convey my message that Kobo has lost me forever as a customer. No, I am uninterested in changing my address for my Kobo account. Prefer to not buy from them anymore, that's all.
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