Quote:
Originally Posted by davidfor
Is the device working except for not being seen by the PC? If so, the image isn't needed.
At the moment, the most likely reason for this is that it is a Windows 10 PC that has been updated with the Anniversary Update which broke how Windows mounts the Kobo devices. If that is the case, there is a couple of extra updates in the released in the last few days fixes this.
If it is running and you aren't using Windows 10, reboot both the PC and the device, check different USB port and cable. And maybe another PC. After that do a factory reset.
If it isn't running, you should still try a factory reset. If that doesn't work then the image usually helps.
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Hi Davidfor,
first thank you for your quick feedback.
I already try different stuff: use different usb, change cable, hard reset (at least a couple), reset of the usb setup on pc, antivirus and firewall fresh reinstall. I reboot so often in this period that i move automatically the mouse to win-power-reboot
.
There is not way to have the Kobo seen from the pc.
I decided to test it on another pc (win 10 up to dated on both pcs) and there was no issue at all (kobo seen and connection working). I reloaded the books from this pc but even if the memory was occupied (300 MB around for 400 books), there is nothing to read on the Kobo, you can see only the cover and then you have the reading counter to 100%.
This behaviour drives me to think that the SD should be corrupted.
So i'ld like to see if changing the SD I will be able to use the Kobo again but i'd like to not get the image from the current SD.
Any further suggestion?
Thank you !
Cix