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Old 08-22-2016, 10:13 AM   #6
KuroNoKishi
Junior Member
KuroNoKishi began at the beginning.
 
Posts: 8
Karma: 10
Join Date: Aug 2016
Device: Kobo GLO
Quote:
Originally Posted by davidfor View Post
I can't see any defects on the screen, so hopefully it is OK.
The guy from Kobo says the same. Along with "if not on warranty send it forward and back to Holland and have it fixed doesn't worth the price"

Quote:
Originally Posted by davidfor View Post
Holding the power button in the off position for 20 or so seconds forces the device off. This doesn't do any updates to the screen. Turning it on again should work. But, if there is a problem, the factory reset is done by:

- Charge the device for at least an hour.
- Hold the power switch in the off position position for 20 seconds.
- Hold the light button down and turn the device on.
- When either the LED flashing changes, or the screen changes, release the light button.

Hopefully that will get it going.
I tried. Nope. Also tried to remove battery to be sure it was off.
But now that I rethink on that... if the button is gone to turn off it will be also to turn on... but I really hope to sw problem...

Quote:
Originally Posted by davidfor View Post
I've sent you the link to the image in case the factory reset doesn't work.
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