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Old 08-22-2016, 09:27 AM   #4
KuroNoKishi
Junior Member
KuroNoKishi began at the beginning.
 
Posts: 8
Karma: 10
Join Date: Aug 2016
Device: Kobo GLO
Quote:
Originally Posted by meeera View Post
When you saw that screen, did you tap Cancel? What happened?
Absolutely Nothing

Quote:
Originally Posted by meeera View Post
Can you post a photograph of your Kobo, clearly showing the full screen?
Does this forum don't host photos ?
I found Attach Files and, as mentioned in the first post, attached the image but it doesn't appear with the message (nor image nor link to download attached file)
I set up an imageshack account, hope this work:
NO IT DOESN'T
well try check this link on flickr...
https://flic.kr/p/Lg1TEd

Quote:
Originally Posted by meeera View Post
Have you charged it fully overnight before trying another factory reset?
Sure. I also take time to contact Kobo assistance (which as first response copied back the info page from their site...).

Quote:
Originally Posted by meeera View Post
Remember that you need to turn the device OFF (hold power button for 20 seconds) before doing the factory reset, regardless of what is showing on the screen.
Tried.
But quite not sure about what to expect from it.
I hold power button also for as long as a minute but nothing happens. I was also thinking power button is broken.
In fact I also disconected and reconnected the battery...

Quote:
Originally Posted by JSWolf View Post
When you plug the Kobo into an Apple compatible charger, the Kobo will think it's plugged into a computer.
Interesting. Without knowing you guessed my charger and probably also the cause of the screen appeareance. But...

Quote:
Originally Posted by JSWolf View Post
So just tap cancel and all will be well.
I just tapped cancel.
And, as always this recently, nothing happened.

I think I will ask in the apposite thread for an image. I hope I will recover my serial from the sd card.

Last edited by KuroNoKishi; 08-22-2016 at 09:33 AM. Reason: typo, added info I disconnected battery (thinking it as more than power off...)
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