Quote:
Originally Posted by dskag
I tried formatting as the error message says but I get a message that 'windows cannot format the drive'.
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This is exactly what happened with my GLO. When Kobo CS comes back to you (I assume you bought it direct from them) just be firm in your replies and say it's not recognised by the computer and you cannot use the device so you want to return it as faulty. I'm sure you'll get there with them in the end it's just they are not the best CS
