Thread: Kobo Aura H2O not compatible with Windows 10????
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Old 08-20-2016, 04:54 AM   #12
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by dskag View Post
OK. I was able to revert to Windows 7 Home on a laptop that I had recently upgraded to Windows 10.

Same result but with a different message. Says I have to format the disk before using it. Still not recognized by Kobo app, Calibre, or Digital Editions.
Firstly, forget about the applications. If Windows doesn't recognise the device properly, none of them can either. They all need the Kobo device to be mounted with a drive letter.

I suggest doing a factory reset. There have been a occasional device that doesn't connect out of the box, but is OK after the factory reset. If it doesn't connect properly after that, it is probably faulty and you should take it back.
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