Quote:
Originally Posted by dstinson
So I tried deleting and redownloading a book that I knew had received an update on Google Play. The book had been updated to include both a reader guide and interview with the author that are also in the paper version. After redownloading the book to my kobo, however, it was still the same previous version with none of the changes.
Maybe I am nitpicking but I shouldn't have to ask customer service to update the books or go to the trouble of deleting and redownloading the book. If an update is available Kobo should give the most recent version.
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I'm playing Devil's Advocate here...
Why? You paid for a book and Kobo gave it to you. Why do you deserve a free upgrade to the next edition? You would never consider that for a paper book.
Then there are people who don't want the update. The easer example of why you might no is a movie: "Star Wars" as I saw it at the drive-in (it was called "Star Wars" not "Star Wars IV: A "Star Wars"New Hope"), or as George Lucas has reimaged it. There are examples of exactly this in the book world. The update will probably invalidate all the annotations that someone has made, so forcing it on someone
And for a lot of people it's simple: They have read the book, they don't need it to be updated as they won't read it again.
And of course, maybe Kobo hasn't received the update. Whether they do probably depends on the publisher as much as Kobo. The contract between the publisher and Kobo has to include updates and then the publisher has to actually send Kobo the update version.
Personally, if the update is fixing formatting so that I can read it properly, good. If it's fixing spelling or grammar, good, but I'm not sure if I would have read it in the first place. Other changes, I don't know. I'd have to know what they were.