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Old 08-17-2016, 07:54 PM   #19
knc1
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Posts: 17,212
Karma: 18210809
Join Date: Feb 2012
Location: Central Texas
Device: No K1, PW2, KV, KOA
Quote:
Originally Posted by picree View Post
OK, my small contribution to the community is to report what Amazon said. After 20 min on the phone the Amazon representative (he sounded knowledgeable) confirmed the Paperwhite (and I would assume other Kindle e-Readers) can only have that password removed by Resetting the device (either by turning off all restrictions (if you know the PC password) or entering the Parental Control password of 111222777 (if you forgot the pw)). There is no special password you can enter to turn off the PC pw.
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Step #2 spoiler -
The first actual change to the device is a 'Reset'

But I'll work in a note there of the above information for the people who have forgotten their passcode.

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Knowing what file to delete will not help with a device that is not jail broken.
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