Thread: Kindle Voyage Broke, what to replace it with
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Old 08-16-2016, 09:28 PM   #8
Cinisajoy
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Quote:
Originally Posted by Katie1 View Post
Also When they offer Discounts OFF for customer to Replace a Broken Item Customer HAS to Buy the Same Item! Which to you means another Voyage.
Proof of this. Were you on the phone with the OP and Amazon? Do you work customer service for Amazon?
If the answer is No, then you have no clue what they offered the OP.
When I called about my broken kindle they offered me $20 off any e-ink kindle.
So yes, they may have told you that you have to buy the same but that doesn't mean they tell everyone that.
Please do not start rumors or do scare mongering.

Note: The poster that said it must be the same has a history of problems with Amazon products.
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