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Old 08-15-2016, 01:19 AM   #3
eschwartz
Ex-Helpdesk Junkie
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Posts: 19,421
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Join Date: Nov 2012
Location: The Beaten Path, USA, Roundworld, This Side of Infinity
Device: Kindle Touch fw5.3.7 (Wifi only)
Create a blank file called "DO_FACTORY_RESTORE" (no file extension, be careful as Windows usually tries to hide file extensions and will by default create a .txt file with a hidden file extension).
Then reboot the Kindle.

This will do exactly what it suggests -- tell the Kindle to perform a factory restore.
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